{"id":3182,"date":"2025-01-23T00:19:53","date_gmt":"2025-01-23T00:19:53","guid":{"rendered":"https:\/\/23547798491.thesite.link\/cbs\/product-solution\/schediasmos-ypostirixi-toy-kentroy-exypiretisis-pelaton-sas\/"},"modified":"2025-01-29T09:30:12","modified_gmt":"2025-01-29T09:30:12","slug":"schediasmos-ypostirixi-toy-kentroy-exypiretisis-pelaton-sas","status":"publish","type":"product-solution","link":"https:\/\/www.cbs.gr\/en\/product-solution\/schediasmos-ypostirixi-toy-kentroy-exypiretisis-pelaton-sas\/","title":{"rendered":"\u03a3\u03c7\u03b5\u03b4\u03b9\u03b1\u03c3\u03bc\u03cc\u03c2 &amp; \u03a5\u03c0\u03bf\u03c3\u03c4\u03ae\u03c1\u03b9\u03be\u03b7 \u03c4\u03bf\u03c5 \u039a\u03ad\u03bd\u03c4\u03c1\u03bf\u03c5 \u0395\u03be\u03c5\u03c0\u03b7\u03c1\u03ad\u03c4\u03b7\u03c3\u03b7\u03c2 \u03a0\u03b5\u03bb\u03b1\u03c4\u03ce\u03bd \u03c3\u03b1\u03c2!"},"content":{"rendered":"\n<p><strong>Design &amp; Support of your Customer Service Center!<\/strong><\/p>\n\n\n\n<p>Cosmos\u00a0\u00a0<strong>Business Systems<\/strong>, as\u00a0<strong>an Avaya Sapphire partner<\/strong>\u00a0\u00a0&amp;\u00a0\u00a0<strong>certified partner<\/strong>\u00a0\u00a0for\u00a0\u00a0<strong>Avaya Aura\u00ae Contact Center<\/strong>\u00a0, provides you with specialized solutions, design, installation and 24\u00d77 support, of Telecommunications Solutions in the field of Contact Centers.<\/p>\n\n\n\n<p>Avaya&nbsp;&nbsp;<strong>Aura\u00ae Contact&nbsp;<\/strong>&nbsp;is the next-generation solution that helps medium-sized businesses in their digital transformation and in managing communication with their customers through a multi-channel environment, with optimal utilization of available staff and the ability to provide automated 24\u00d77 customer service.<\/p>\n\n\n<figure class=\"wp-block-post-featured-image\"><img loading=\"lazy\" decoding=\"async\" width=\"672\" height=\"372\" src=\"https:\/\/www.cbs.gr\/wp-content\/uploads\/2025\/01\/logo-avaya-neo1-672x372.jpg\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"\" style=\"object-fit:cover;\" \/><\/figure>\n\n\n<p>Avaya&nbsp;&nbsp;<strong>Aura\u00ae Contact&nbsp;<\/strong>&nbsp;leverages the benefits of SIP provider integration, along with standard SOA and Web-Services interfaces to improve connectivity and create interactive collaboration sessions, regardless of the type of media. Open Web services allow companies to connect the contact center with databases and business applications, providing real-time and historical statistics that help improve contact efficiency.<\/p>\n\n\n\n<p><strong>Advantages<\/strong>&nbsp;:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Call routing software based on SIP technology.<\/li>\n\n\n\n<li>It connects customers and their information with the appropriate representative, via\u00a0\u00a0<strong>voice, video, email, Web chat, SMS and IM.<\/strong><\/li>\n\n\n\n<li>Telecommunications infrastructure based on the Avaya Aura platform.<\/li>\n\n\n\n<li>24\u00d77 support from Cosmos Business Systems&#8217; specialized technical staff.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>\u0397\u00a0Cosmos Business Systems\u00a0\u03c9\u03c2\u00a0Avaya Sapphire partner\u00a0&#038;\u00a0\u03c0\u03b9\u03c3\u03c4\u03bf\u03c0\u03bf\u03b9\u03b7\u03bc\u03ad\u03bd\u03bf\u03c2 \u03c3\u03c5\u03bd\u03b5\u03c1\u03b3\u03ac\u03c4\u03b7\u03c2\u00a0\u03b3\u03b9\u03b1\u00a0Avaya Aura\u00ae Contact Center, \u03c3\u03b1\u03c2 \u03c0\u03b1\u03c1\u03ad\u03c7\u03b5\u03b9 \u03b5\u03be\u03b5\u03b9\u03b4\u03b9\u03ba\u03b5\u03c5\u03bc\u03ad\u03bd\u03b5\u03c2 \u03bb\u03cd\u03c3\u03b5\u03b9\u03c2, \u03c3\u03c7\u03b5\u03b4\u03b9\u03b1\u03c3\u03bc\u03bf\u03cd, \u03b5\u03b3\u03ba\u03b1\u03c4\u03ac\u03c3\u03c4\u03b1\u03c3\u03b7\u03c2 \u03ba\u03b1\u03b9 \u03c5\u03c0\u03bf\u03c3\u03c4\u03ae\u03c1\u03b9\u03be\u03b7\u03c2 24&#215;7, \u03a4\u03b7\u03bb\u03b5\u03c0\u03b9\u03ba\u03bf\u03b9\u03bd\u03c9\u03bd\u03b9\u03b1\u03ba\u03ce\u03bd \u039b\u03cd\u03c3\u03b5\u03c9\u03bd \u03c3\u03c4\u03bf\u03bd \u03c7\u03ce\u03c1\u03bf \u03c4\u03c9\u03bd Contact Centers.<\/p>\n","protected":false},"featured_media":1771,"template":"","meta":{"_acf_changed":true,"inline_featured_image":false},"product-solution-category":[59],"class_list":["post-3182","product-solution","type-product-solution","status-publish","has-post-thumbnail","hentry","product-solution-category-avaya-en"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>\u03a3\u03c7\u03b5\u03b4\u03b9\u03b1\u03c3\u03bc\u03cc\u03c2 &amp; \u03a5\u03c0\u03bf\u03c3\u03c4\u03ae\u03c1\u03b9\u03be\u03b7 \u03c4\u03bf\u03c5 \u039a\u03ad\u03bd\u03c4\u03c1\u03bf\u03c5 \u0395\u03be\u03c5\u03c0\u03b7\u03c1\u03ad\u03c4\u03b7\u03c3\u03b7\u03c2 \u03a0\u03b5\u03bb\u03b1\u03c4\u03ce\u03bd \u03c3\u03b1\u03c2! 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