IBM Flashsystem family: Fast, Smart, Sustainable
Cosmos Business Systems as a Titanium Partner of Dell Technologies offers you specialized Dell services, which can enhance your computer systems and provide full and immediate support.
TechDirect service provides unified support for DELL computer systems.
Features and Benefits:
- Centralized management of assets and alerts.
- Get readings of key parameters that affect computer system performance (CPU, storage, battery status).
- Remote control and diagnosis to prevent problems and loss of availability of systems and services.
- Ability to control and configure functionality and permissions of the end user.
- Activation and scheduling of optimizations, removal of unwanted software (virus, malware).
Cosmos as a certified partner of DELL offers
co Deliver services for specialized technologies and products:
- PowerProtect Data Domain
- PowerStore
- Unity
These solutions are designed to respond to on-premise, cloud, and hybrid IT infrastructure environments .
Through co Deliver, we undertake for DELL, the installation, configuration and development of the above systems in order to compose and operate an integrated data management and protection platform for businesses and organizations.
Dell ProSupport offers highly qualified experts around the clock and around the world to meet your IT needs, minimize downtime and maintain a high level of productivity.
Benefits
- Maximize productivity by leveraging Dell size and skills
- Minimizing downtime with round-the-clock access to highly qualified experts
- Gain in efficiency through a single provider for all your support needs
Built with today’s ever-changing data centres and complex environments in mind, Dell ProSupport Plus combines expertise, technology and analytics so you can adopt complex technologies with confidence. This enterprise-class support solution proactively improves the performance and stability of your critical systems, allowing you to focus on your strategic goals.
Benefits
- Adopt complex technologies with the confidence of expert support
- Improved performance and stability with automated proactive and predictive recommendations.
Maximize workload availability with automated support from SupportAssist and Secure Remote Services