Cosmos Business Systems and Fonolo Bring the Solution to the Unending “On Hold” Line Consumers Wait in Contact Centers

Cosmos Business Systems has partnered with Fonolo to provide automated call back solutions for Contact Centers. The cloud-based service enables businesses to reduce wait times and increase customer satisfaction by eliminating high call abandonment rates. The solution promises to improve the customer experience and increase organizational efficiency.

To view the full Press Release, click on the link below.

CBS
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